Connect and Expand With BPO Services

Our BPO services facilitate business growth and expansion by providing essential tools and support to handle logistics. Focus on your core business while we optimize operations, reduce costs, and enhance efficiency. Partner with us for success and prosperity.

BPO Services in USA

Enhance Your Business Efficiency with BPO SERVICES

AWKITS, driven by the commitment to enhance operational efficiency, cost-effectiveness, and accuracy, extends its comprehensive services to support and empower its esteemed clientele. As businesses increasingly seek avenues for growth, AWKITS offers a multitude of advantages through its outsourcing solutions, including:

Long Term Cost Savings

Business Transformation

Focused management business

Improved service quality

01

Multi-Channel/ Omnichannel Support

Features of Our BPO Services

Our BPO services offer seamless support across multiple channels, ensuring your customers can engage through their preferred communication method, leading to enhanced satisfaction and interaction.

03 Compliant Service Solutions

Rest assured that our BPO solutions adhere to industry regulations and compliance standards, ensuring data privacy, security, and ethical practices throughout all operations.

02

Robust CRM Integration Capabilities

With AWKITS BPO, you can seamlessly integrate our services with your existing Customer Relationship Management (CRM) system, enabling a cohesive and streamlined approach to managing customer interactions and data.

04

Robust Security Options

At AWKITS, we prioritize the security of your sensitive information. Our BPO services come with robust security measures that can be tailored to meet your specific security needs and ensure data protection.

05

High Uptime Reliability

With our unwavering commitment to delivering uninterrupted services, you can count on high uptime reliability, minimizing downtime and ensuring continuous business operations.

Business Process Outsourcing

At AWKITS, we take immense pride in being your trusted partners in business process outsourcing. Our unwavering commitment is geared towards helping you achieve your strategic objectives with utmost efficiency and success. When you choose AWKITS, you gain Strategic Goal Attainment, Increased Efficiency, and Improved Productivity. Let’s embark on a transformative journey that leads to heightened performance, streamlined processes, and unprecedented growth in the competitive business landscape.

Find the Best Solutions

BPO Services in USA

Gain a competitive edge with AWKITS. Our strategic managed services provide timely insights, accelerating value delivery and informed decision-making.

Telemarketing services

Drive sales and lead generation with our expert telemarketing services, tailored to reach and engage your target audience effectively.

Inbound Customer Care

Delight your customers with exceptional inbound customer service solutions, ensuring satisfaction and building lasting relationships.

Outbound Services

Expand your market reach and boost sales through our outbound telemarketing services, delivering persuasive and impactful communication.

Quality Assurance and Monitoring

Ensure the highest quality standards for your products and services with our rigorous quality assurance and testing solutions.

Email Support

Drive sales and lead generation with our expert telemarketing services, tailored to reach and engage your target audience effectively.

Chat Support

Delight your customers with exceptional inbound customer service solutions, ensuring satisfaction and building lasting relationships.

Collection & Billing

Expand your market reach and boost sales through our outbound telemarketing services, delivering persuasive and impactful communication.

Backend Support

Ensure the highest quality standards for your products and services with our rigorous quality assurance and testing solutions.

Customer Care and Brand Advocacy

With specialized training and expertise, AWKITS provides exceptional customer care as brand ambassadors. Our core values include accuracy, transparency, and scalability, delivering reliable solutions at a minimum cost. Trust our dedicated professionals to enhance customer satisfaction and elevate your brand reputation.

Accelerating Informed Decisions, Faster Value Delivery with bpo services

Unlock Growth with Insightful Data

Gain a competitive edge by understanding your customers’ behaviors and operations. Our predictive insights empower sales and customer retention programs, boosting the lifetime value of each customer. Harness data-driven clarity on key metrics, optimize call timings, identify customer personas, and drive conversion, retention, and fraud risk mitigation. Grow your revenue with AWKITS’ powerful insights.

FAQs

What does AWKITS do?

AWKITS is a USA-based outsourcing company that empowers brands by offering fully-integrated, end-to-end solutions for their Business Process Outsourcing needs.

Who handles the services when you outsource with AWKITS?

When you outsource with AWKITS, we take charge of recruitment, hiring, management, and payroll processes, ensuring compliance with relevant USA labor laws. Our proficient technical specialists undergo rigorous screening and continuous training to effectively manage your projects.

How excellent and secure are your facilities?

AWKITS maintains up-to-date hardware and software, expertly managed by our dedicated IT department. We adhere to Philippine labor laws and regulations, providing secure and compliant facilities.

How does AWKITS launch a successful campaign?

AWKITS carefully listens to your business needs, strengths, and weaknesses. Based on this analysis, we recruit a highly committed and skilled team, ensuring they have the necessary resources for campaign success.

What is your process?

At the onset of each client's journey, we conduct a comprehensive consultation to understand their needs, goals, and objectives. Based on this understanding, we create a personalized business plan to achieve desired outcomes.

Does outsourcing impact my in-house team?

By outsourcing back-end tasks to our Philippines team, your in-house staff can focus on higher-value responsibilities. AWKITS ensures prompt project commencement, leading to finished projects and increased profits for your business.

How can AWKITS help our business grow?

AWKITS provides a team of professional specialists to support your daily business operations. Our experienced management team interprets performance data and implements customized solutions to enhance performance, contributing to your business growth.